Ragan is a dual professional as a Healthcare IT Project Manager and a Registered Nurse. Following ‘accidental’ project management assignments where she could use both interests she pursued her PMP, CSM and PMI-ACP. As a lifelong learner, she returned to college and in 2004, graduated summa cum laude from Jefferson College of Healthcare with a BSN. She is Board Certified in Nursing Informatics and holds other national healthcare IT distinctions, most notable is her contributions with Healthcare Information Management Systems Society when she was appointed to serve on its inaugural North American Nursing Informatics Committee. Wearing both hats, she has delivered over 50 projects and programs with Carilion Clinic and plans to do a lot more!